# DocFlow by Mastercopy > DocFlow is a next-generation, AI-powered document management platform built by Mastercopy, a UK company with 37+ years of document management and digitisation experience. DocFlow lets organisations capture, classify, secure, search and automate every document. It is powered by Aida (intelligent document processing), can be fully self-hosted with zero data egress, and is ISO 9001:2015 and ISO 27001:2022 certified. Based in Stockton-on-Tees, serving organisations across the United Kingdom. ## Key facts - Product: DocFlow — document intelligence / document management system (DMS). - Maker: Mastercopy Limited (UK), founded 1989, 37+ years of service. - AI engine: Aida — automatic classification, data extraction, document routing, and natural-language Q&A over your own documents. - Deployment: fully self-hosted (on-premise), cloud, or hybrid — the same platform across all three. Self-hosted installs have zero data egress. - Security & compliance: military-grade encryption, granular access controls, full audit trails, retention policies. ISO 27001:2022 and ISO 9001:2015 certified. Supports GDPR / UK data-protection compliance. - Integrations: Microsoft 365, SharePoint, email and line-of-business systems; API available. - Contact: 01642 750404 · sales@mastercopy.co.uk - Pricing: tailored per organisation, deployment and modules — book a free demo for a quote. ## Product - [Platform Features](https://docflow.co.uk/features/): Full capability overview — AI classification, search, version control, e-signatures, workflow automation, access control, audit trails, analytics. - [Aida AI](https://docflow.co.uk/ai-document-management-docflow-by-mastercopy/): Intelligent document processing — classification, extraction and natural-language queries. - [Workflow Automation](https://docflow.co.uk/workflow-automation/): No-code approval, review and routing workflows with audit trails. - [Document Analytics](https://docflow.co.uk/document-analytics/): Visibility over document activity, access and compliance reporting. - [Integration](https://docflow.co.uk/docflow-integration/): Microsoft 365, SharePoint and API connectivity. - [Customisation](https://docflow.co.uk/docflow-customisation/): Tailored document types, workflows, branding and bespoke modules. - [Compliance](https://docflow.co.uk/docflow-compliance/): ISO 27001 / ISO 9001, GDPR, retention and audit. - [Document Digitisation](https://docflow.co.uk/document-digitisation/): Scanning, OCR and migration of existing paper and digital archives. - [Book a Demo](https://docflow.co.uk/book-a-demo/): Free, no-obligation walkthrough. - [Trust & Security](https://docflow.co.uk/trust/): Certifications (ISO 27001, ISO 9001, Cyber Essentials), encryption, audit trail, deployment options. - [Compare DocFlow](https://docflow.co.uk/compare/): Honest comparisons vs SharePoint, OpenText and Hyland. - [DocFlow vs SharePoint](https://docflow.co.uk/compare/vs-sharepoint/): Purpose-built compliance & doc control vs general-purpose collaboration. - [DocFlow vs OpenText](https://docflow.co.uk/compare/vs-opentext/): Lean, UK-owned, fast-to-deploy alternative to enterprise ECM. - [DocFlow vs Hyland](https://docflow.co.uk/compare/vs-hyland/): Modern, AI-first, UK-hosted alternative to Hyland OnBase. ## Sectors - [All sectors](https://docflow.co.uk/sectors/): How DocFlow serves regulated, document-heavy environments. - [NHS Trusts](https://docflow.co.uk/sectors/nhs/) - [Construction](https://docflow.co.uk/sectors/construction/) - [Food Manufacturing](https://docflow.co.uk/sectors/food-manufacturing/) - [Hospitality](https://docflow.co.uk/sectors/hospitality/) - [Legal](https://docflow.co.uk/sectors/legal/) - [Accountancy](https://docflow.co.uk/sectors/accountancy/) ## Company - [About Mastercopy & DocFlow](https://docflow.co.uk/about-mastercopy-and-docflow/): Who we are and our 37+ year history. - [Support](https://docflow.co.uk/docflow-support/): UK-based support, onboarding and training. - [Contact](https://docflow.co.uk/contact-us/): Get in touch with the team. - [Areas We Cover](https://docflow.co.uk/areas-we-cover/): UK locations served. ## Areas we cover - [London](https://docflow.co.uk/areas-we-cover/document-management-system-london/) - [Birmingham](https://docflow.co.uk/areas-we-cover/document-management-system-birmingham/) - [Manchester](https://docflow.co.uk/areas-we-cover/document-management-system-manchester/) - [Leeds](https://docflow.co.uk/areas-we-cover/document-management-system-leeds/) - [Bristol](https://docflow.co.uk/document-management-system-bristol/) - [Edinburgh](https://docflow.co.uk/areas-we-cover/document-management-system-edinburgh/) - [Glasgow](https://docflow.co.uk/areas-we-cover/document-management-system-glasgow/) - [Newcastle](https://docflow.co.uk/areas-we-cover/document-management-system-in-newcastle-docflow/) - [York](https://docflow.co.uk/areas-we-cover/document-management-system-york/) - [Durham](https://docflow.co.uk/areas-we-cover/document-management-system-durham/) - [Darlington](https://docflow.co.uk/areas-we-cover/document-management-system-darlington/) - [Middlesbrough](https://docflow.co.uk/areas-we-cover/document-management-system-middlesbrough/) - [Stockton](https://docflow.co.uk/areas-we-cover/document-management-system-stockton/) - [Hartlepool](https://docflow.co.uk/areas-we-cover/document-management-system-hartlepool/) - [Sunderland](https://docflow.co.uk/areas-we-cover/document-management-system-sunderland/) - [Teesside](https://docflow.co.uk/areas-we-cover/document-management-system-teesside/) - [Plymouth](https://docflow.co.uk/areas-we-cover/document-management-system-plymouth/) - [Inverness](https://docflow.co.uk/areas-we-cover/document-management-system-inverness/) ## Blog (selected) - [Why your business needs a digital document management system in 2025](https://docflow.co.uk/why-your-business-needs-a-digital-document-management-system-in-2025/) - [Digital document management: the DocFlow guide](https://docflow.co.uk/digital-document-management-docflow-guide/) - [On-premise document management](https://docflow.co.uk/on-premise-document-management-2025/) - [Agentic AI for document management](https://docflow.co.uk/agentic-ai-for-document-management/) - [AI in document management](https://docflow.co.uk/ai-in-document-management/) - [How workflow automation improves compliance](https://docflow.co.uk/how-workflow-automation-improves-compliance/) - [Understanding ISO 27001](https://docflow.co.uk/understanding-iso-27001/) - [Document scanning services UK](https://docflow.co.uk/document-scanning-services-uk/) - [Data privacy and document management](https://docflow.co.uk/data-privacy-and-document-management-staying-secure-and-compliant-in-2025/) - [Remote document management](https://docflow.co.uk/remote-document-management/) ## Sitemap - [Full XML sitemap](https://docflow.co.uk/sitemap.xml)