DocFlow helps Hartlepool organisations replace paperwork and scattered file shares with a secure, self-hosted document intelligence platform — backed by Mastercopy's 35+ years of trusted service right here on Teesside.
From port, energy and engineering firms around the marina to professional services and care providers across the town, Hartlepool organisations trust DocFlow to manage, secure and understand every document. Instant access from anywhere, approval workflows that cut out delays, and full audit trails for compliance.
Because DocFlow is self-hosted and ISO 27001 and ISO 9001 certified, your data stays exactly where you want it — under your control, with UK-based support just a phone call away.
The full DocFlow platform, delivered and supported wherever you are in the Hartlepool area.
Self-hosted, enterprise-grade document storage with advanced search, version control, metadata tagging and full audit trails.
Aida AI handles classification, data extraction, intelligent routing and natural language search to eliminate manual processing.
Retention policies, automated expiry alerts and inspection-ready evidence packs across ISO, GDPR and sector frameworks.
DocFlow is built by Mastercopy, headquartered just down the road in Stockton-on-Tees and serving organisations across Teesside and the wider UK for over 35 years. Hartlepool is right on our doorstep, so on-site installation, scanning and consultancy are only a short drive away.
When you call, a real person answers — no chatbots, no offshore call centres. Just a local UK team that knows the platform inside out.
Yes. DocFlow supports organisations across Hartlepool and the wider UK with a self-hosted, AI-powered document management platform, backed by Mastercopy's 37+ years of trusted service.
Yes. DocFlow can be deployed fully on-premise, in the cloud, or as a hybrid, so Hartlepool businesses keep complete control over where their data lives.
Yes. Mastercopy provides UK-based support by phone and email, with remote and on-site assistance available for Hartlepool organisations.
DocFlow is ISO 27001:2022 and ISO 9001:2015 certified and uses military-grade encryption, full audit trails and granular access controls to support GDPR and UK data-protection compliance.