From our base in the North East of England, we deliver enterprise-grade document management, AI automation and compliance solutions to businesses across the entire United Kingdom.
DocFlow is national. Wherever you are in the United Kingdom, you get the same platform, the same UK-based team and the same fast support, delivered remotely with on-site help where it is needed. You do not need us on your doorstep, you need a supplier that runs your document management properly.
From professional services and finance to the NHS, construction and the public sector, organisations the length and breadth of the country trust DocFlow to capture, secure and understand every document, backed by Mastercopy’s service since 1989 from our base in Teesside.
Mastercopy, the team behind DocFlow, has been headquartered in Stockton-on-Tees since 1989. Our roots in the North East of England have shaped our approach: straightforward, reliable and built on genuine relationships.
While we are proud of our North East heritage, our reach extends across the entire United Kingdom. From Inverness to Plymouth, Edinburgh to London, we provide on-site installation, document scanning services, workflow consultancy and ongoing technical support to organisations of all sizes.
With a self-hosted platform like DocFlow, your data stays exactly where you want it -- on your premises, under your control, wherever in the UK you are based.
Headquartered in Stockton-on-Tees, serving the entire UK
No matter where you are in the UK, you get the full DocFlow experience.
Self-hosted, enterprise-grade document storage with advanced search, version control, metadata tagging and full audit trails.
Aida AI handles classification, data extraction, intelligent routing and natural language search to eliminate manual processing.
Our engineers will visit your premises to install, configure and integrate DocFlow with your existing infrastructure and workflows.
Bulk document digitisation services to convert your paper archives into searchable, indexed digital assets within DocFlow.
Expert guidance on GDPR, ISO 9001, ISO 27001 and industry-specific compliance requirements for your document processes.
UK-based technical support, regular updates and dedicated account management to keep your platform running smoothly.
Wherever you are in the UK, our team is ready to help you modernise your document management. Get in touch to discuss your requirements.
DocFlow serves organisations across the UK, from London, Birmingham, Manchester, Leeds and Bristol to Edinburgh, Glasgow and the North East, with self-hosted, AI-powered document management.
Yes. Mastercopy provides UK-based support with remote assistance everywhere and on-site help available across our covered areas.
Yes. DocFlow is accessible securely from anywhere, so distributed, remote and hybrid teams can manage and collaborate on documents wherever they work.