The document management
system that thinks.

DocFlow is the AI-powered document management system that helps you manage, secure and understand every document across your organisation. Powered by Aida, intelligent document processing built for Your Documents.

Self-hosted in the UK, with zero data egress. Independently certified to ISO 9001 and ISO 27001.

ISO 9001 certified ISO 27001 certified Cyber Essentials certified
Workspace
Admin
docflow status Europe/London · ,
Documents
0
↑ 12.4% WoW
Compliance
99.2%
142 workflows
Aida queries
0
↑ 38.2% MoM
Uptime
99.98%
0 incidents
Document throughput · last 30 days docs processed / hour
See it in action

Stop searching. Start knowing.

Watch how DocFlow and Aida turn raw documents into structured, searchable, audit-ready intelligence, in 93 seconds.

From paper to answers · 1:33DocFlow film
Platform features

What can you do with DocFlow?

A complete document management platform, AI-powered intelligence, AES-256 encryption and compliance built in.

Document Lifecycle

Semantic versioning, virtual folders, threaded comments, and a 30-day soft-delete recycle bin. Full control from creation to archival.

Aida AI Engine

Artificial Intelligent Document Automation. Auto-classification, data extraction, summarisation, and conversational document chat, fully on-premises option.

Workflow Engine

Multi-stage approval workflows with form inputs, action logs, and automated escalation. Build processes that enforce compliance.

AES-256 encryption

Apply 256-bit AES encryption to individual documents, optional, per document, for your most sensitive files. The same standard used by governments and banks worldwide.

Full-text search

Search across all documents instantly, scanned text, AI summaries, metadata. Find anything in seconds.

E-signatures

Built-in electronic signature workflows with full audit trail. Collect legally binding signatures without leaving the platform.

Compliance tracker

Track expiry dates on certificates, insurance, training, safety assessments. Never miss a renewal deadline again.

Self-hosted control

Deploy on your own servers, fully isolated, no internet required. Complete data sovereignty, air-gapped capability.

Audit & anomaly detection

Every action permanently logged. Anomaly detection flags mass downloads, bulk deletes, login failures.

Artificial Intelligent Document Automation

Meet Aida, your business intelligence.

Aida reads, understands, and organises your documents automatically, with a fully on-premises option for zero data egress.

Auto-classification

Aida reads every document and classifies it by type, policies, contracts, assessments, certificates and more.

Data extraction

Key dates, names, amounts, and reference numbers extracted automatically from every uploaded document.

Intelligent chat

Ask questions about your documents in plain English. Aida finds the answers across your entire library.

Industry intelligence

Aida understands the language of NHS, nuclear, construction, hospitality, and more regulated sectors.

On-premises option

Run Aida entirely on your own infrastructure, so no document text ever leaves your network. Built for air-gapped and tightly regulated environments.

A
Aida
DocFlow · product Q&A
LIVE DEMO
What certifications does DocFlow hold?
Mastercopy holds ISO 27001 (information security), ISO 9001 (quality management) and Cyber Essentials. DocFlow adds AES-256 encryption, role-based access and an immutable audit trail on top.
Can it run on-premise for an air-gapped site?
Yes, DocFlow runs fully on-premise and air-gapped. The AI layer runs locally on your own hardware using embedded models, so no document text ever leaves your boundary.
Security & compliance

How does DocFlow keep your documents secure?

Built for organisations where data protection isn't optional. DocFlow meets the highest standards of information security.

ISO 27001 & ISO 9001

Independently audited Information Security Management System (ISO 27001) and Quality Management System (ISO 9001). Certified and maintained to the highest international standards.

Document encryption

Optional AES-256 per-document encryption for your sensitive files, plus encryption in transit across the platform.

Self-hosted

Air-gapped capable with full data sovereignty. Deploy on your infrastructure with zero external dependencies.

Zero-egress AI

Self-hosted AI option means your documents never leave your network. Full intelligence with zero data egress.

Anomaly detection

Flags mass downloads, bulk deletes, login failures and other suspicious behaviour in real time.

Role-based access

Team workspaces, admin roles, org structure. Granular permissions ensure the right people see the right documents.

How it works

How does DocFlow work?

From upload to full compliance, DocFlow handles the heavy lifting so your team can focus on what matters.

01
Step 01

Upload

Drag & drop files or connect your existing systems. DocFlow accepts every common format.

02
Step 02

Process

Aida encrypts, scans, classifies and extracts the key data from every document automatically.

03
Step 03

Manage

Organise with virtual folders, run workflows, collect signatures and collaborate in comments.

04
Step 04

Comply

Track expiry dates, monitor compliance and generate audit reports with a single click.

Industries

Which industries is DocFlow built for?

DocFlow is trusted by organisations in the most demanding regulatory environments across the UK. The sectors below are just examples.

Cost calculator

How much could document mismanagement be costing you?

Every hour spent searching, filing, and re-keying documents has a price. Drag the sliders to see what manual document handling costs your organisation each year.

Your organisation
5200
120
£15£80
Estimated cost to your business / year
£216,000
Hours lost / year
7,200
Recoverable with DocFlow
£86,400

Estimates are based on a 40% efficiency improvement and 48 working weeks per year. Actual results may vary depending on your organisation's workflows, document volumes, and implementation. These figures are for illustrative purposes only and do not constitute a guarantee of savings.

And if document mismanagement leads to a data breach, it could cost you far more, under UK GDPR, the ICO can issue fines of up to £17.5 million or 4% of annual worldwide turnover, whichever is higher.

DocFlow, frequently asked questions

What is DocFlow?

DocFlow is a next-generation, AI-powered document management platform built by Mastercopy. It lets organisations capture, classify, secure, search and automate every document, powered by Aida, its intelligent document processing engine. DocFlow can be self-hosted for full data control and is ISO 9001 and ISO 27001 certified.

Is DocFlow self-hosted or cloud-based?

Both. DocFlow can run fully self-hosted on your own infrastructure, in the cloud, or as a hybrid deployment, the same platform across all three, with zero data egress on self-hosted installs so your documents never leave your control.

Is DocFlow secure and compliant?

Yes. DocFlow uses AES-256 encryption, granular access controls and full audit trails, and is backed by Mastercopy's ISO 27001:2022 and ISO 9001:2015 certifications, supporting GDPR and UK data-protection compliance.

What is Aida?

Aida is DocFlow's built-in AI engine for intelligent document processing, it automatically classifies, extracts data from, and routes documents, and lets you ask questions of your documents in natural language.

Who is behind DocFlow?

DocFlow is made by Mastercopy, a UK company with 37+ years of trusted document management and digitisation experience, based in Stockton-on-Tees and serving organisations across the UK.

How much does DocFlow cost?

DocFlow is priced per organisation, based on your deployment (self-hosted, cloud or hybrid), the number of users and the modules you need. The best way to get an accurate figure is to book a short demo, and we will tailor a quote with no obligation.

Does DocFlow integrate with Microsoft 365 and SharePoint?

Yes. DocFlow integrates with Microsoft 365, SharePoint, email and common line-of-business systems, and offers an API for custom connections, so it fits alongside the tools your team already uses.

From the blog

Insights on document management.

Guides, news and thought leadership on document management, AI automation, compliance and going paperless.

Book a demo

Ready to transform document management?

Join organisations across the UK who trust DocFlow to manage, secure, and understand their most important documents.