ISO 9001 & 27001 · Self-hosted · Zero data egress

Next-generation
business intelligence.

Manage, secure, and understand every document across your organisation. Powered by Aida — intelligent document processing built for Your Documents.

Request a Demo Explore Features

Workspace

DDashboard

FDocuments2,847

WWorkflows

TTasks

AAida AI

Admin

UUsers

SSettings

$ docflow status Europe/London · —

Documents

↑ 12.4% WoW

Compliance

99.2%

142 workflows

Aida queries

↑ 38.2% MoM

Uptime

99.98%

0 incidents

Document throughput · last 30 days docs processed / hour

See it in action

Stop searching. Start knowing.

Watch how DocFlow and Aida turn raw documents into structured, searchable, audit-ready intelligence — in 93 seconds.

From paper to answers · 1:33DocFlow film

Platform features

Everything you need to manage documents.

A complete document management platform — AI-powered intelligence, military-grade encryption, compliance built in from day one.

Document Lifecycle

Semantic versioning, virtual folders, threaded comments, and a 30-day soft-delete recycle bin. Full control from creation to archival.

Aida AI Engine

Artificial Intelligent Document Automation. Auto-classification, data extraction, summarisation, and conversational document chat — fully on-premises option.

Workflow Engine

Multi-stage approval workflows with form inputs, action logs, and automated escalation. Build processes that enforce compliance.

Military-grade encryption

Every document individually encrypted using 256-bit AES — the same standard used by governments and banks worldwide.

Full-text search

Search across all documents instantly — scanned text, AI summaries, metadata. Find anything in milliseconds.

E-signatures

Built-in electronic signature workflows with full audit trail. Collect legally binding signatures without leaving the platform.

Compliance tracker

Track expiry dates on certificates, insurance, training, safety assessments. Never miss a renewal deadline again.

Self-hosted control

Deploy on your own servers, fully isolated, no internet required. Complete data sovereignty, air-gapped capability.

Audit & anomaly detection

Every action permanently logged. Anomaly detection flags mass downloads, bulk deletes, login failures.

See how DocFlow compares — vs SharePoint, OpenText & Hyland

Artificial Intelligent Document Automation

Meet Aida — your business intelligence.

Aida reads, understands, and organises your documents automatically — with a fully on-premises option for zero data egress.

Auto-classification

Aida reads every document and classifies it by type — policies, contracts, assessments, certificates and more.

Data extraction

Key dates, names, amounts, and reference numbers extracted automatically from every uploaded document.

Intelligent chat

Ask questions about your documents in plain English. Aida finds the answers across your entire library.

Industry intelligence

Aida understands the language of NHS, nuclear, construction, hospitality, and more regulated sectors.

On-premises option

Run Aida entirely on your own servers. Zero data leaves your network — ever. Perfect for air-gapped environments.

Aida

DocFlow · public knowledge

ONLINE

What certifications does DocFlow hold?

MasterCopy is certified to ISO 27001 (information security) and ISO 9001 (quality management) and holds Cyber Essentials. DocFlow backs that with end-to-end encryption, role-based access and an immutable audit trail.

Can it run on-premise for an air-gapped site?

Yes — DocFlow runs fully on-premise and air-gapped. The AI layer runs locally on your own hardware using embedded models, so no document text ever leaves your boundary.

Security & compliance

Security by design.

Built for organisations where data protection isn't optional. DocFlow meets the highest standards of information security.

ISO 27001 & ISO 9001

Independently audited Information Security Management System (ISO 27001) and Quality Management System (ISO 9001). Certified and maintained to the highest international standards.

Document encryption

Military-grade per-document encryption using AES-256. Every file individually encrypted at rest and in transit.

Self-hosted

Air-gapped capable with full data sovereignty. Deploy on your infrastructure with zero external dependencies.

Zero-egress AI

Self-hosted AI option means your documents never leave your network. Full intelligence with zero data egress.

Anomaly detection

Flags mass downloads, bulk deletes, login failures and other suspicious behaviour in real time.

Role-based access

Team workspaces, admin roles, org structure. Granular permissions ensure the right people see the right documents.

How it works

Four steps to managed intelligence.

From upload to full compliance — DocFlow handles the heavy lifting so your team can focus on what matters.

STEP 01

Upload

Drag & drop files or integrate with existing systems. DocFlow accepts every common format.

STEP 02

Process

Aida encrypts, scans, classifies, and extracts key data from every document automatically.

STEP 03

Manage

Organise with virtual folders, run workflows, collect signatures, collaborate with comments.

STEP 04

Comply

Track expiry dates, monitor compliance, generate audit reports with a single click.

Industries

Built for regulated industries.

DocFlow is trusted by organisations in the most demanding regulatory environments across the UK.

idx

sector

use case

frameworks

Healthcare / NHS

Patient records, clinical policies, DSPT readiness, audit-ready retention.

DSPT · CQC

Construction

RAMS, method statements, contractor portals, H&S compliance tracking.

CDM · RIDDOR

Hospitality

PPM, guest incidents, BMS-ready record keeping, operational workflows.

EstateKey · PPM

Legal

Case management for SRA-regulated UK law firms. AML, matter docs, time capture.

MatterKey · SRA

Social Care

Adult social care mapped to CQC five key questions, DoLS, safeguarding.

CareKey · CQC

Cost calculator

How much could document mismanagement be costing you?

Every hour spent searching, filing, and re-keying documents has a price. Drag the sliders to see what manual document handling costs your organisation each year.

Number of staff handling documents 25 people

5200

Hours per week spent on documents 6 hours

120

Average hourly rate £30

£15£80

Hours lost / year

7,200

Cost to your business / year
£216,000

Recoverable with DocFlow

£86,400

Estimates are based on a 40% efficiency improvement and 48 working weeks per year. Actual results may vary depending on your organisation's workflows, document volumes, and implementation. These figures are for illustrative purposes only and do not constitute a guarantee of savings.

And if document mismanagement leads to a data breach, it could cost you far more — under UK GDPR, the ICO can issue fines of up to £17.5 million or 4% of annual worldwide turnover, whichever is higher.

FAQ

DocFlow — frequently asked questions

What is DocFlow?

DocFlow is a next-generation, AI-powered document management platform built by Mastercopy. It lets organisations capture, classify, secure, search and automate every document — powered by Aida, its intelligent document processing engine. DocFlow can be self-hosted for full data control and is ISO 9001 and ISO 27001 certified.

Is DocFlow self-hosted or cloud-based?

Both. DocFlow can run fully self-hosted on your own infrastructure, in the cloud, or as a hybrid deployment — the same platform across all three, with zero data egress on self-hosted installs so your documents never leave your control.

Is DocFlow secure and compliant?

Yes. DocFlow uses military-grade encryption, granular access controls and full audit trails, and is backed by Mastercopy's ISO 27001:2022 and ISO 9001:2015 certifications — supporting GDPR and UK data-protection compliance.

What is Aida?

Aida is DocFlow's built-in AI engine for intelligent document processing — it automatically classifies, extracts data from, and routes documents, and lets you ask questions of your documents in natural language.

Who is behind DocFlow?

DocFlow is made by Mastercopy, a UK company with 37+ years of trusted document management and digitisation experience, based in Stockton-on-Tees and serving organisations across the UK.

Next-generationbusiness intelligence.